Shipping policy

Shipping Policy

Thank you for shopping at Let’s Grow Hair Care! We are committed to ensuring a smooth and timely delivery for all our customers. Please review our shipping policy below.

1. Processing Time

  • Order Processing: Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Delays: We strive to process and ship orders promptly, but please note that processing times may be delayed during peak times such as holidays or promotions.

2. Shipping Rates and Delivery Times

  • Domestic Shipping: We offer several shipping options at checkout to suit your needs. Delivery times typically range from 3-5 business days, depending on the shipping method chosen.
  • International Shipping: We ship to select countries outside [Country/Region]. International shipping rates and delivery times vary based on location. Please note that international orders may be subject to customs delays.
  • Shipping Rates: Shipping costs are calculated at checkout based on your location and the selected shipping method.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website. Please allow 24–48 hours for tracking information to update.

4. Customs, Duties, and Taxes

For international orders, any customs and import duties, fees, or taxes are the responsibility of the recipient. Let’s Grow Hair Care is not responsible for any additional charges that may apply due to customs processing.

5. Shipping Restrictions

Due to restrictions in certain countries, some products may not be available for shipping to certain regions. If an order cannot be shipped to your location, we will notify you promptly and issue a full refund.

6. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us, and we will work with the carrier to locate it. If your package cannot be found, we will initiate a replacement or refund, subject to carrier confirmation.
  • Damaged Packages: If your package arrives damaged, please reach out to us within 7 days of receiving the item with photos of the damaged product and packaging, and we will assist you with a replacement or refund.

7. Incorrect Address

Please ensure that your shipping address is entered correctly at checkout. Let’s Grow Hair Care is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an error is identified, please contact us as soon as possible to update the address before your order is shipped.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email Address: support@letsgrowhaircare.com
Telephone: 1-866-789-4967